Saturday, July 3, 2010

Important Notice to Members

There will be some disruption in the gym on July 14th & 15th, and I wanted to let our customers know what will be going on, and what we're doing to help them avoid the disruption.

We will be holding a routesetting clinic as a professional development activity for our staff routesetters. Chris Danielson, one of the top setters in the world, will be spending a few days with us, sharing his wisdom and working hands-on with our setters, helping them hone their craft, to help make our routes and boulder problems even better. And Chris himself will put up a few routes & problems while he's here.

Before anyone asks, the clinic is full. We're limiting it to 8 participants to make sure Chris has plenty of time to spend with each person, and those 8 spots are taken.

In order to prepare for the clinic, which will run all day July 15th & 16th, we'll need to strip some of the walls on Wednesday July 14th. Much of the top-out bouldering wall will be stripped, as well as the main lead cave and the east wall next to it (the 4 ropes on belay bars 70-75). These areas won't be filled back in completely until the clinic is done Friday evening, meaning that most of our toughest boulder problems and much of our best lead climbing terrain will be out of action Wednesday and Thursday evenings.

We understand that might be an issue for some of our members. For those who climb at a beginner or intermediate level (including lead climbing), there will still be tons of routes & problems available. But for those advanced climbers who feel this makes a visit on those nights less than worthwhile, we have decided to do something to compensate you.

We have made arrangements with a few of the other climbing gyms in the area to provide day passes. We will have a limited number of vouchers available at the reception desk on the following terms:
  • each voucher is valid only on one specific day (either Wednesday July 14th or Thursday July 15th)
  • one voucher is available to prepaid annual, prepaid monthly or monthly EFT members only
  • the supply of vouchers is limited (there are not enough for all our members), and they are available on a first-come first-served basis
  • at most one voucher per member, and they are not transferable (your name will be written on the voucher)
Vouchers will be available for the following gyms:
  • Boulderz
  • Climber's Rock (Burlington)
  • Toronto Climbing Academy
We want our members to know that we value their commitment and contribution to our gym, and we want to make up for the disruption of taking these walls out of commission for a couple of days. For those of you who don't manage to grab one of the vouchers and still feel put out by this, we will be happy to extend your membership by 2 days (for prepaid members) or credit your account for 2/31 of your monthly dues (EFT members).

Thanks for your understanding as we invest in our staff to help them do their jobs even better.

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